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Frequently Asked Questions

Frequently Asked Questions

You may apply online by visiting ___. Please contact the leasing office for additional questions.

Available lease terms offered at this community are 3-13 months.

Yes. Available lease terms offered at this community include short-term options. The shortest lease we offer is 3 months.

Please contact the leasing office to discuss early lease termination.

Yes, renter's insurance is required. For details, please contact our leasing office.

All leases require a 60 day notice to vacate. Please contact leasing office for additional questions.

Our community utilizes Appalachian Power Companyfor electricity and Western Virginia Water Authority for water. Residents are responsible for setting up electricity prior to move-in. Water is sub-metered and billed by the property.

The following Cable/Internet providers are available at our community: COX Communications. For more information, please contact the leasing office.

Rent is due on the 1st and is considered late on the 6th. You may pay your rent online by visiting our resident portal. If you have further questions, you may contact our leasing office team.

Yes, we are proud to offer employer discounts for the following employers: Active or retired military, City, County, State, Federal employees, Advance Auto, Altec Industries, Carilion Health Systems, Dynax America Corp, Kroger, HCA Health System (Lewis Gale), UPS, Wells Fargo. Please contact the leasing office for a full list of discounts and concessions offered for preferred employers.

Our apartment homes do not come furnished, but we can refer you to CORT for furniture rentals.

All apartment homes in the community include in-home laundry appliances. For more information regarding our apartment home features, please visit our Features & Amenities page, or contact the leasing office.

All apartment homes will include the following appliances: full size washer and dryer, refrigerator, dishwasher, oven, microwave. For more information regarding what is included in each apartment home, check out our Features and Amenities page.

Yes, each apartment comes equipped with AC/heat. If you have additional questions, please contact the leasing office.

Yes, ceiling fans are included in select apartment homes. For information regarding apartment home features, please visit the Features & Amenities page.

The parking options at our community include open parking and no fee. Please contact the leasing office for more information regarding our parking policy.

Yes, our community offers a pool, fitness areas including a Pilates and yoga room, and shared common spaces such as multiple resident lounge areas and a coffee bar. Please contact the leasing office for more information about our community amenities.

Our amenities are available to all residents, and we do not have any areas which can be rented for private events.

We are a pet-friendly community. For more information regarding associated costs and pet limits—including our maximum of 3 pets per apartment—please review our pet policy or contact the leasing office today. (Link to pet policy on website)

Yes, our community offers residents pay-per-use EV Charging Stations within the community.

Yes, our community is located just minutes from dining, shopping, entertainment, and the Blue Ridge Parkway. Please contact the leasing office for more information about nearby shopping, dining, and local services.

All individuals 18 years of age or older are required to complete an application, receive approval, and be listed on the lease. Additional information regarding leasing an apartment with roommates is available within our leasing portal. For further details, please contact our leasing office team members.

The maximum number of occupants per apartment is 2 per bedroom plus 1. Within our leasing portal, you will find more information about leasing an apartment with roommates. If you have additional information, please contact our leasing office team members.

Our guest policy is if staying more than 14 consecutive days, they must be screened and added to the lease. For restrictions on guests, please consult your lease agreement or speak with our leasing office team members.

Guest parking is available at the community. Guests may park in designated guest parking areas; additional requirements, time limits, or restrictions may apply depending on community guidelines. Contact the leasing office to find more information about our guest parking policy.

This community is professionally managed by Willow Bridge Property Company, a full-service multifamily real estate management and development company. Founded in 1965 and ranked among the top property management companies in the United States, Willow Bridge focuses on creating places people want to call home through exceptional service, thoughtful operations, and a people-first approach.

Our community does not offer a resident referral program at this time.

Our community and apartments are 100% smoke-free to promote a clean, healthy living environment.

Yes, the community hosts resident events such as resident holiday party, summer pool party, food trucks, monthly socials, and more.

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